What is preboarding?
Preboarding refers to the period between when a new hire signs their employment contract and their first day at work. During this time, the employer has a crucial opportunity to build engagement, create an understanding of the company, and reduce the risk of the candidate backing out. Successful preboarding acts as a springboard for onboarding and lays the foundation for a positive employee experience.
5 Steps for Successful Preboarding
1. Maintain regular and structured communication
Long periods of silence can create uncertainty and doubt in the candidate’s mind. Ensure communication is frequent and meaningful. Send regular updates and share relevant information that introduces the company culture and job responsibilities.
2. Personalize the preboarding process
No one wants to feel like just another number. Tailor the content to the employee’s role, department, and interests. Send personalized greetings from colleagues or managers and share inspiring materials about the company.
3. Make the process interactive
Provide the new hire with opportunities to ask questions, participate in forums, or complete forms that help them reflect and prepare for their first day. Interactivity reduces the risk of misunderstandings and fosters stronger engagement.
4. Break down information into manageable parts
Instead of overwhelming the new hire with all the information at once—known as the “ketchup effect”—divide the content into smaller segments. A clear timeline with different stages makes it easier for employees to absorb the information.
5. Introduce the company culture
Company culture is a key factor for satisfaction and long-term loyalty. Share small details such as team activities, dress codes, or how meetings are organized. This helps the new hire quickly feel like part of the team.
Conclusion
Effective preboarding is a critical part of the hiring process that builds engagement long before the candidate steps into their new workplace. By being structured, interactive, and personalized while avoiding common pitfalls, you can ensure your new hires start their careers at your company in the best possible way.
